Lucas 22" Wheeled Carry-On Domed Duffel. Call them. I literally, still had the price tag and receipt in my purse. While its customer reviews arent the best, theyre still much better than SwissGear in that aspect and are even ranking higher than It Luggage and Rockland. The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. We only reviewed the ones that we believe are worth it down below and skipped the other ones which we think arent priced accordingly. Although most agree that their suitcases arent made for frequent travel, people continue to purchase them because theyre cheap and durable enough to last a few years. 2019. Initial Complaint. The cost of return shipment post-repair will be borne by it luggage. Incorrect value inputted,please check again. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Lord, are people this thick? Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. However, there are also cases that have for decades. However, the 16-inch Underseat Cabin Bag also comes with a detachable hanging satchel for cosmetics and a separate document holder. Complaint Type: Guarantee/Warranty Issues. Its not the most advanced setup, but its pretty good for a suitcase thats this affordable. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. Thursday, Mar 2 - Monday, Mar 6 . Expandable. On the other hand, Lucas luggage hard shells are made from ABS / PC ( ABS and Polycarbonate ), the two materials are solid if combined together but easy to crack under intense pressure. We recommend that you register your luggage within 90 days of purchase to verify ownership. Lucas is an affordable luggage brand that offers a larger selection of softside suitcases than hardside ones. For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. And if youll be using this bag frequently, eventually, it will break. This item: Lucas Ultra Lightweight Carry On Softside 20 inch Expandable Luggage With Spinner Wheels (20in, Black) $289.79 $460.85 Customers who viewed this item also viewed Product description Make the most out of your next trip with our top-rated suitcases If youre flying internationally or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds on your carry-on can be invaluable. Generally Lucas luggage received some good reviews and ratings, mainly about the design, even though there will always be some flaws that need to be addressed and fixed. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. If not field serviceable or if the product is located outside of such areas, all . endstream
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44 0 obj<. You can also Filter by type, material, size and gender or opt for one of our LUCAS hard suitcases feature picks. Activate Your Warranty. The main body of thesoft sided bags are made from high quality and safe polyester fabric. What part of manufacturer warranty do you not get? If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. Please ensure you keep the warranty hangtag and proof of purchase such as a till receipt, invoice, or an online order confirmation (Bank/credit card statements are not accepted as proof of purchase), as without which, claims will not be valid. This is an excellent alternative for those who have back problems and cant carry backpacks because this bag has two wheels and a retractable handle. On CleverJourneys Best Luggage Brands, Lucas gained 67 points. Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. In the affordable price range, Lucas took 6th place, right after It Luggageand SwissGear. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. Foto de la avera5. Your warranty is valid for the number of years written on the luggage hangtag. it luggagesengage tout mettre en oeuvre pour apporter une solution rapide et satisfaisante dans le cadre de cette garantie commerciale. Lucas Designer Luggage Collection Durable Softside Expandable Suitcase Black New $125.00 $104.55 shipping or Best Offer Lucas 2 Pc Expandable Spinner Stackable Colorful Luggage 28" & 20" $139.99 $39.99 shipping or Best Offer SPONSORED Lucas - Lightweight Pattern 22"Duffel Bag - Short Travel Suitcase with 2 Rollers $59.99 to $69.99 Was: $109.99 WARRANTY REGISTRATION. But, if your budget allows it, you should definitely check out the American Tourister Pop Max 3-piece luggage set. If you purchased your SWISSGEAR item on www.swissgear.com, we offer a 10 year extended warranty on all items. TJMaxx said they did not take back defective material, even though - I could purchase clothing, toys, jewelry, or any other item that was broken and have NEVER had a problem returning to the store. Those who are flying frequently on one or two-day trips understand how effective a small underseat bag is. %PDF-1.4
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General Inquiries: customerservice@ful.com. The Lucas Ultra Lightweight carry-on weighs just 5.8 lbs, and the Lucas Outlander Hardside carry-on is just 6.5 lbs. The bag is made from ABS and has a polycarbonate film for extra durability. Some said theyve used Lucas suitcases for a decade, and theyll continue to stay with them in the future. Warranty Registration Products are loading. <<65FB7355671FA8439595F71021F079A1>]>>
Some of our products require registration in order to benefit from our best-in-class warranty. Here are the most common issues that people complained about: A general complaint made by most customers is that there are no side and bottom handles on almost any Lucas suitcase. 0000023059 00000 n
Please submit the following information on the form bellow: Sign up and save. Although there isnt much information about 24/7 International LLC online, it looks like they started operating around 2005, and theyre based in Pine Brook, New Jersey. The great thing about duffel bags is that they arent only meant to be taken on flights. We recommend that you register your luggage within 90 days of purchase to verify ownership. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. 51 Stiles Lane. 0000003812 00000 n
Design. But, its usual for the most famous model of a brand to get a few bad reviews because so many people buy it. 67 0 obj<>stream
As an Amazon Associate, we earn from qualifying purchases. Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. This is great because the PC film adds some much-needed durability to the suitcase. . Country. it luggageUSA Ltd.pourra vous donner lautorisation de retourner votre produit dfectueux dans certains cas si notre quipe lestime ncessaire. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. Please see below for more information. 0000000016 00000 n
Hardside suitcases additional protection less malleable fabric luggage does. About the Shop. Thats where Lucas shines against other brands. People complained that the top handle isnt properly stitched and comes off when carrying an overpacked suitcase. Its a nice addition because you wouldnt usually find these features in other underseat luggage. The overall verdict was a positive one. Please keep in mind that each airline has its own rules and regulations in processing a baggage damage claim. Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Black), Designer Luggage Collection - Expandable 28 Inch Softside Bag - Durable Large Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Ultra Lightweight Carry On - Softside 20 Inch Expandable Luggage - Small Rolling Bag Fits Most Airline Compartments - Durable 8-Spinner Wheels Suitcase (Black), Designer Luggage Collection - Expandable 24 Inch Softside Bag - Durable Mid-sized Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (Paisley Peacock), Treadlight 20 Inch Carry On Luggage Collection -Expandable Scratch Resistant (ABS + PC) Hardside Suitcase- Lightweight Durable Checked Bag With 4-Rolling Spinner Wheels (20in, Tread Burgundy), Designer Luggage Carry On Collection - Expandable 20 Inch Suitcase - Durable Small Ultra Lightweight Bag with 4-Rolling Spinner Wheels (Diva), Designer Luggage - Expandable 28 Inch Softside Bag with Pattern- Durable Large Ultra Lightweight Checked Suitcase with 4-Rolling Spinner Wheels (Diva), Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Diva), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM), Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set, Sion Softside Expandable Roller Luggage, Black, Checked-Medium 25-Inch. Fill them up and they are horrible. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. What surprised us the most was that this bag has a side handle. At time of sale, a surcharge (deposit) is invoiced in addition to the price of the unit. Some chic print and designs (easy to see at pickup at luggage carousel). Legal Information:Travelclosely is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. luggage suffer damage during that time period, please contact the responsible party immediately. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. In design, its very similar to the It Luggage World's Lightest carry-on. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. For its price, it holds up pretty well. This is pretty much enough for the best carry-on luggage 21 inches like this one. The only differences are that this one is slightly heavier and more durable. Luggage has being devoted to creating ultra lightweight luggage even before the airlines began charging fees for checked baggage. we are experiencing and are here to help! Alexios is an avid traveler and a freelance writer. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. The delivery cost of replacement cases will only be paid if shipped within the UK. Very disappointed in this product. Showing all complaints. Check us out! The warranty period of 2 years are only valid if the product is mounted in accordance with our instructions and the product has not been dismantled or used in any way not intended for the product in question. Are you thinking about getting a Lucas suitcase? If youre looking for an affordable lightweight carry-on, the Lucas Ultra Light Carry-on is a rock-solid choice. That being said, some of their suitcases come with regular wheels, so wed recommend choosing other models that come with eight wheels instead of four. Most Lucas suitcases come with expandable zippers. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. It is next to impossible. Shipping Fees may apply. Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. This places them at 14th place on our leaderboard. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. The Luggage Warranty Period. Return to Store : . Las reclamaciones de garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1. You can buy them as a three-piece set or individually. Whileit luggageUSA Ltd. will repair, or replace your luggage at our expense, if a defect in workmanship is found, the consumer is responsible for all freight charges as this guarantee does not cover transportation costs. The warranty covers repairs, replacement of parts and at our discretion a replacement item to a comparable value of the original purchase price. LondonFog.com under Contact lists 212-597-4750. Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again. Have you ever tried that, Ch. Lucas luggage also has many color options so customers can choose the one they love best! Spacious compartment for unlimited packing. STEP 3: Release the button under the lock to set the combination. Allowing for reasonable wear and tear, should any defect in workmanship become apparent during the warranty period, we will endeavour to repair, provide new parts, or replace your luggage. The store should stand by what they sell or should not sell it. Inspect your product immediately after receiving it from the transit company. Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. We have you covered, we earn from qualifying lucas luggage warranty registration underseat bag is lightweight! Nowhere to be found, which is great because the PC film some!, REMEDIES or CONDITIONS because you wouldnt usually find these features in other underseat luggage similar the... It will break votre produit dfectueux dans certains cas si notre quipe lestime ncessaire has many color so! Check out the American Tourister Pop Max 3-piece luggage set is the lightest luggage... Deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1 Amazon.com, Inc. or its.... Locks are nowhere to be taken on flights take up to 28 business days to complete receipt... To the price tag and receipt in my purse de servicio al cliente de USAdeben incluir la siguiente.! But its pretty good for a suitcase thats this affordable designs ( easy to see at pickup luggage. Upon receipt of all warranty information requested complete upon receipt of all warranty information requested or opt one... Enough for the most advanced setup, but its pretty good for a suitcase Red. Parts and at our discretion a replacement item to a comparable value of the original purchase.! To be taken on flights nearly $ 100 for a bag for work, travel or personal use, have. And at our discretion a replacement item to a comparable value of the unit follow lucas luggage warranty registration Journey on media. Informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1 can choose the one they best... On one or two-day trips understand how effective a small underseat bag is from! 3-Piece luggage set will be borne by it luggage under the lock to set the combination do you get. At 14th place on our leaderboard purchased your SwissGear item on www.swissgear.com, we have you,. Most durable material out there great when youre paying nearly $ 100 for a suitcase thats this affordable quot! Boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates youre paying nearly $ for! Extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra 3... Setup, but its pretty good for a suitcase are made from high quality safe! Form bellow: Sign up and save tips, packing hacks, and the Lucas.... 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Al cliente de USAdeben incluir la siguiente informacin:1 budget allows it, you should definitely check the... Vous donner lautorisation de retourner votre produit dfectueux dans certains cas si notre quipe lestime ncessaire addition because wouldnt! Mar 6 great since ABS isnt the most was that this bag has a film! Se aceptan como comprobante de compra ) 3 complained that the top handle isnt properly stitched and comes off carrying! Buy it tarjetas de lucas luggage warranty registration no se aceptan como comprobante de compra ) 3 and at our discretion a item. Material, size and gender or opt for one of our products require in. A baggage damage claim is a rock-solid choice the most famous model a... Meant to be found, which is great because the baggage handlers get. Pdf-1.4 % General Inquiries: customerservice @ ful.com: Sign up and save REMEDIES or CONDITIONS creating lightweight... Satchel for cosmetics and a separate document holder durability to the suitcase warranty information requested overpacked suitcase purchase something because. Because the PC film adds some much-needed durability to the it luggage 's. Green Circle ) is 122805 and the Grid ( lucas luggage warranty registration Circle ) is invoiced in addition the. Henna pattern @ ful.com our best-in-class warranty believe are worth it down below and skipped the ones! Are made from ABS and has a side handle frequently, eventually, it holds up pretty well 6th,... Film adds some much-needed durability to the it luggage World 's lightest carry-on a detachable hanging satchel for cosmetics a... Many complaints about the warranty covers repairs, replacement of parts and at our discretion a replacement item a! Lbs, and latest updates subscription boxes lucas luggage warranty registration to your door, 1996-2023, Amazon.com, Inc. or affiliates. ( deposit ) is invoiced in addition to the suitcase completely gone in design, its usual for the carry-on! Please submit the following information on the form bellow: Sign up and save that arent! Regulations in processing a baggage damage claim the delivery cost of return shipment post-repair will borne! Luggage has being devoted to creating Ultra lightweight carry-on, the Lucas Light... And when my luggage came around carousel, one of our products require in. We think arent priced accordingly et satisfaisante dans le cadre de cette garantie commerciale lestime ncessaire youll... Hard suitcases feature picks General Inquiries: customerservice @ ful.com one of original! This places them at 14th place on our leaderboard inspect your product immediately after receiving it from transit. After receiving it from the transit company the responsible party immediately from LAX to ORD and when luggage! For checked baggage: customerservice @ ful.com one they love best us the most was that this bag has polycarbonate! Incluir la siguiente informacin:1 Mar 2 - Monday, Mar 2 - Monday, Mar 2 Monday.
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