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There is a 10% selling fee for each item on Mercari. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. They are just into getting their share of the money from the sellers. This could include: "Imitation Apple earpods" I have the know how and they owe me $69 I am no victim and never will be. My experience with Mercari as a seller, NO GOOD! Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. They refuse to cooperate and insist that the credits are there, but they arent. Sheriff Mark Lamb. It would not power up. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Never have they released money to a seller the day you bought it!! However, there is no guarantee that the sellers and buyers on it are also trustworthy. Both state and federal laws prohibit this type of conduct. 10+ Best Things To Sell On Mercari (Fastest-Selling Items!) Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. He even went so far as having the post office send me a tracking number which turned out to be invalid. If a Seller lists a prohibited item, it will be If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. I am filing small claims in my state of Wisconsin. Think again. 898. Thank you for this article. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. She sent me damaged goods and Mercari protected her. I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. Just the fact that I am not happy with this item, should be enough. I have personal experience with buying something not as described. Good customer service also leads to quicker sales. You WILL NEVER, NEVER get actual help. Thats it for sellers!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'ecomsay_com-netboard-2','ezslot_23',141,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-2-0'); Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. Mercari steals your shipping insurance money. Just like a counterfeit $100 bill. The first thing youll do is add basic account information. How to sell Candy and Snacks for Mercari Pro Sellers - Randy Dreammaker Hopefully they contact you about it. I would not do business with them even if I could save a ton of money. Just got burned by the Mercari system. Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. Check out seller item for sale They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. There is basically no way to contact the compliance team and talk to them directly. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. bonds, stocks, etc. If you've already registered, sign in. The second time the buyer canceled it on the 3rd day but no reason provided. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. They need to really fix their flagging system. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Hello Julie if possible can you share, the outcome of your experience. I will be reviewing every email after sending this information. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. The Mercari Local option is one of my favorite parts of the platform. I now have to go through the process of rejected the charge on my credit card. It was the weekend and I could not do it. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. Please, let me know in the comments below. Thanks for sharing your experience with Mercari . So much confidence in technology is sickening. This one time I want to return this item. protection", Listings that make false health claims or misuse terms (such as "virus", The Mercari app is one of my favorite places to sell designer shoes. Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. My son does not have his item or the payment for it. Both seller and Mercari profit off corny scams. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. They get rated as buyers to. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Please know, how much I really enjoyed your class! Terrible. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Dont buy from Mercari. such as: Ebooks, PDF files, user generated content (UGC) or items for online Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. #m13166668176 for $ 27.00 plus tax and shipping cost. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. Minimum-Wrangler4387 6 mo. If you want to save the most (usually a few extra dollars), use Ship on Your Own. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. Ariz. Sheriff: 'You Have to Stop Saying The Border is Secure,' It 'Is have you tried contacting Mercari about proofing that it's authentic? For more details, visit Mercaris Prohibited items page. I provided all the details to Mercari and they didn't further investigate the seller. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. It does not reflect poorly on the seller who did not provide the product. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. Mercari is still asking for more pictures. I have unsubscribed three times( documented). They just want money from sells, they make too much to stop it. This also personally helps me build momentum when it comes to listing. Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". Of course the credit is no good to me because I will never trust the site again. Only EBay was willing to cooperate on ANY level. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. Amazon I never used just because I dont really like Amazon as a company. 131 of 1948). But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Did you check the seller reviews and description before buying? I am completely committing too spearheading a class action suit. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. This info also enables your results to appear when users use filters while shopping. They want to absolve themselves of liability and are just harvesting more info. Save my name, email, and website in this browser for the next time I comment. Counterfeit items, misrepresented items. Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. You have four delivery options during the listing process. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. I was selling a GI Joe toy gunand they banned me. Can you message someone on mercari? Explained by Sharing Culture Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. ask seller about it, gives a new tracking number, still doesnt work ect ect. They have ZERO support. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. So that's that. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Its not a good place to be a seller. Why would they do that? Feel free to give it a try, but Ive found better luck selling on eBay with those items. available when listing the item. You will need to enter your email and name and come up with a password. And that is why for every single email they continue to send me, they are going to pay for.???? Selling loose (unset) precious gemstones such as rubies, sapphires, Mercari is generally safe but it is not completely risk-free. List it and you could get suspended. You claim buyer no is: Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Refunds and Returns - Mercari: Your Marketplace termination or suspension. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). I had several back and forth emails with them but they would not grant me a refund. Question for you: Can I pay or get paid with PayPal? Just wanted first to thank you for your comprehensive but clean explanation of Mercari. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Mercari Shipping - sell across the United States. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else.